Frequently Asked Questions

Q?

Who is Global Client Solutions (Global)?

A.

A pioneer in the payment processing industry, Global Client Solutions (Global) is an expert at account product design to help ease the lives of those experiencing financial strains. Global works with clients of reputable debt settlement companies to create an efficient, streamlined account management solution. Global has created some of today’s most cutting‐edge debt settlement account management products. Backed by a team of account management industry experts with a wide range of skills, Global has been recommended by over 500 highly regarded debt settlement companies.

Q?

What are the benefits to the company by using Global?

A.

  • Improve cash flow with the separation of debit’s and company fees
  • Reduce NSF rate
  • Improve retention rate
  • Decrease overall servicing cost
  • Improve account reporting capabilities
  • Less time managing client account information
  • Eliminate uncertainty of funds available for settlement
  • Decrease client set-up time
  • Decreases starting over
  • Reduce time on program
  • Improve your credibility with creditors
  • Client clearing accounts for all secure disbursements
  • Positive pay system at bank
  • Web based software interface
  • Open integration with debt management software packages
  • Money Out- Payments can be made via physical check (regular mail, overnight or two-day), ACH, wire transfer, RPPS, electronic check or check by phone

Q?

Is Global affiliated with a debt settlement company?

A.

No. Global is an independent third-party that specializes in payment processing. Global provides payment processing services to consumers enrolled in a debt settlement program.

Q?

What type of reporting does Global provide?

A.

Global provides a web-based information system, providing account management and reporting opportunities for you and your clients 24 hours a day, seven days a week. The Global reporting system is fully customizable so you receive only the reports you want and need. We update account information throughout each business day to provide you with up-to-date, real-time information so you can more easily manage your accounts. Your clients also have on-line access to their Dedicated Account information, and can make payments, view balance information, receive electronic mail notifications and much more.

Q?

How safe are the Dedicated Accounts?

A.

The funds on deposit in a Dedicated Account belong to your clients and each clients’ cash balance is separately insured by the FDIC up to the maximum amount. Global subjects itself to the stringent record-keeping and reporting requirements of The Bank Secrecy Act and corresponding anti-money laundering directives.

Q?

Can the consumers make withdrawals from their account?

A.

Yes. The Dedicated Account is owned and controlled by the consumer. The consumer has full withdrawal privileges to the funds on deposit in the Dedicated Account. With view access to the account balance the company can make an informed decision about any ongoing negotiations.